Care Registration Consultancy · UK-Wide
Care registration, done properly. First time.
A flat-fee, full-service consultancy for new care providers who want their application to land right — not bounce back. Domiciliary care, supported living and patient transport, registered with the right regulator in England, Scotland, Wales and Northern Ireland. We build the whole submission, audit it against itself, and walk it to the door.
- Flat fee, no hourly billing
- End-to-end document preparation
- Submission-ready handover
Why applications stall
It's rarely the rules. It's the detail.
Assessors treat each form as standalone, then cross-reference everything for inconsistency. One small mismatch can send the whole pack back — whichever regulator you're applying to.
Cross-document mismatches
A phone number, address or legal entity name that doesn't match across forms reads as inconsistency — one of the most common reasons packs get returned.
Placeholder text left in
A policy still carrying "[insert]" fields or template wording undermines the credibility of the entire submission.
Service user band gaps
An insurance schedule that doesn't list the service user bands applied for is a quiet but frequent blocker.
Hidden file metadata
A scanned PDF carrying a third party's name in its metadata can quietly undermine the integrity of an otherwise strong application.
You don't need a template pack. You need someone who can build the whole submission, audit it against itself, and get it submission-ready.
Why it matters now
Registration is getting less forgiving, not more.
Across the UK, regulators are moving the bar to the front door. Applications are increasingly expected to be complete, consistent and inspection-ready on the day they're submitted — not works in progress to be fixed through back-and-forth.
CQC routinely returns or rejects applications that aren't complete and accurate at the point of receipt — without a clarification process. A returned application means cancelling and resubmitting as a new one, at the back of the queue.
Updated guidance on the supporting documents you must send, with stricter expectations on document content and currency. Generic templates that aren't tailored to your service are a known cause of rejection.
This reflects CQC guidance current as at the date of writing; requirements are updated periodically and should be verified against the regulator's published guidance before you submit.
What we register
Three regulated services. One rigorous method.
Whatever you're registering, the discipline is the same: build the full pack, audit it against itself, hand it over submission-ready.
Domiciliary care
Home care agencies delivering personal care to people in their own homes. Our deepest area of experience.
Supported living
Services supporting people to live independently in their own tenancies, with care and support tailored to need.
Patient transport
Non-emergency patient transport services, registered to carry and support people safely between care settings.
Not sure which regulated activity your service falls under? That's exactly what the free scoping call is for — we'll map it with you before you commit to anything.
Where we work
All four UK nations.
Each nation has its own regulator and its own rules. We work to the right framework for where your service operates.
England — CQC
Care Quality Commission. Registration under the Health and Social Care Act 2008 and its associated regulations.
Scotland — Care Inspectorate
Registration under the Public Services Reform (Scotland) Act 2010, with Healthcare Improvement Scotland for healthcare services.
Wales — CIW
Care Inspectorate Wales, under the Regulation and Inspection of Social Care (Wales) Act 2016, with Healthcare Inspectorate Wales for healthcare services.
Northern Ireland — RQIA
The Regulation and Quality Improvement Authority — the independent regulator for health and social care, covering Belfast and beyond.
The IHcPro process
A clear path from "where do I start?" to "submitted".
- 1
Free scoping call
An honest read on how far you are from submission-ready. 30 minutes.
- 2
Requirements gathering
We map your activity and personnel against the regulator's list, with location advisory on where to base and register.
- 3
Document preparation
Your full pack, drafted to your service — business plan on Previsian data, policies referenced to the right guidance for your nation. ~2 weeks.
- 4
Consistency audit
Every detail checked to match across all documents, and the pack reviewed for integrity.
- 5
Scoring & handover
Scored against our readiness framework, with a clear submission plan.
- 6
Interview prep
Registered manager coaching, on relevant packages.
What you get
A complete, audited submission — not a folder of templates.
- Statement of Purpose built to your regulator's requirements
- Full policy suite developed against the right guidance for your nation
- Business plan built on Previsian-backed market data
- Location advisory on where to base and register your business
- Provider & registered manager application form support
- Cross-document consistency audit across the whole pack
- Metadata clearance across all files
- Triple-role mitigation where one person holds multiple roles
- Readiness score with severity-tiered issue list
- Submission plan and email structure for the regulator
- Interview preparation (on relevant packages)
Case study
Domiciliary care · Essex
A Grays-based domiciliary care provider brought to a 98/100 readiness score.
End-to-end document preparation, full cross-document audit, metadata clearance and triple-role mitigation — structured into a clean, submission-ready pack. Single director / registered manager / nominated individual structure.
What our audit catches
The small things that get applications returned.
Anonymised findings from real submissions. Every one was caught and fixed before the pack went anywhere near the regulator.
Two phone numbers, one provider
A different mobile number appeared in the complaints policy than on the application form, statement of purpose and the rest of the pack — to an assessor reading side by side, that reads as inconsistency.
Caught and resolved before submission
Placeholder text left in a policy
A safeguarding lead's contact details still read "to be inserted upon confirmation", with more placeholder wording sitting unnoticed elsewhere in the pack.
Caught and resolved before submission
Cover that didn't match the application
The insurance schedule listed cover for only one service user group, while the provider had applied for all the mandatory bands for personal care.
Caught and resolved before submission
Employment history in the wrong order
The registered manager's employment history wasn't presented in the order the regulator requires — a small thing an assessor notices immediately.
Caught and resolved before submission
The "report to yourself" problem
Where one person is the director, registered manager and nominated individual, the escalation route loops back on itself — so who handles a concern raised against the person running the service?
Caught and resolved before submission
A third party's name in the metadata
Scanned and converted files can quietly carry another organisation's name in their document properties — invisible on the page, but plain to anyone who checks the file details.
Caught and resolved before submission
Packages
Flat fees. No hourly billing. No surprises.
Choose the level of support that fits where you are — from a document top-up to a fully interview-ready handover.
DIY Starter
Document Pack
£1,500
A document-only top-up for confident DIY applicants who want their paperwork drafted properly.
- Statement of Purpose
- Core policy suite
- Business plan
- ✕Cross-document audit
- ✕Readiness scoring
- ✕Submission handover
Full Service
Full Registration Pack
£3,500
The complete submission, built and audited from start to finish, ready to send to your regulator.
- Everything in DIY Starter
- Full supporting-document pack
- Cross-document consistency audit
- Metadata clearance
- Readiness score & issue list
- Submission plan & handover
Premium
Interview-Ready
£5,000
The full package plus dedicated registered manager interview preparation.
- Everything in Full Registration
- Registered manager interview coaching
- Practice questions across key topics
- Regulator query response support
- Priority support throughout
Registering a patient transport service?
Patient transport registrations vary more in scope, so we price these individually rather than as a fixed package. Call for a tailored quote →
All packages are one-off flat fees. The regulator's own application fee is paid separately, directly to the regulator.
Who we work with
Built for new providers getting it right the first time.
This is for you if
- You're a new care provider applying to register in England, Scotland, Wales or Northern Ireland
- You're setting up a domiciliary care, supported living or patient transport service
- You want a complete, audited submission rather than a template pack
- One person holds the director, registered manager and nominated individual roles, and you need that handled properly
- You'd rather invest once and get it right than risk a return and start again
How we work
- Methodically, against your regulator's current guidance — CQC, the Care Inspectorate, CIW or RQIA
- Plain English, no jargon walls, clear next steps at every stage
- Honest scoping — if you're months away, we'll tell you
- Documents built for your service, then audited against themselves
- You stay in control: you remain responsible for the accuracy of your own application
Common questions
The things providers ask us most.
Can you guarantee my registration will be approved?+
No — and you should be wary of anyone who says they can. Registration decisions rest entirely with the regulator, whether that's CQC, the Care Inspectorate, CIW or RQIA. What we do is build a complete, consistent, well-evidenced submission that gives your application the best possible footing.
How long does the whole process take?+
Document preparation typically takes around 2 weeks with experienced support. The full journey depends on how much you already have in place — foundations, audit and the regulator's own assessment all add time.
What's the difference between the three packages?+
DIY Starter is a document-only top-up. Full Registration is the complete, audited submission. Interview-Ready adds dedicated registered manager coaching and regulator query response support.
Does the fee include the regulator's own application charge?+
No — all packages are one-off flat fees for our consultancy. The regulator's own application fee is paid separately, directly to the regulator.
What if one person is the director, manager and nominated individual?+
We handle this with triple-role mitigation — making sure the escalation and governance structure holds up to scrutiny rather than looping back on itself.
How are the business plan and policies actually put together?+
The business plan is built on Previsian-backed market data and tailored to your service. Policies are drafted against the right guidance for your nation — NICE/CQC, SIGN/HIS, CIW/HIW or RQIA — and referenced throughout.
Which services and which nations do you cover?+
Domiciliary care, supported living and patient transport, across all four UK nations — England (CQC), Scotland (Care Inspectorate), Wales (CIW) and Northern Ireland (RQIA).
Find out how close you really are. For free.
Book a free 30-minute scoping call. We'll review where you are, what you've got, and give you a straight answer on what's left to do.