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About IHcPro
For over a decade, we've been quietly revolutionising healthcare by putting genuine compassion at the heart of everything we do. We're not just another care provider—we're your trusted partner in delivering healthcare that actually makes a difference.
Our Story
IHcPro was born from a simple observation: healthcare organisations were struggling to find reliable, qualified staff, whilst talented professionals were struggling to find meaningful work. There was a gap—and we decided to fill it.
What started as a focused recruitment agency has evolved into something much bigger. Today, we're a comprehensive healthcare solutions provider operating as both a CQC-regulated recruitment agency and a CQC-regulated provider of domiciliary care services. This unique dual role allows us to understand both sides of the equation.
We don't just provide services. We build partnerships. We create outcomes. We change lives.
Our Journey
2014: The Beginning
Founded as a healthcare recruitment agency with a mission to bridge the gap between talent and opportunity.
2016: CQC Registration
Expanded into domiciliary care services with full CQC regulation, bringing our expertise directly to individuals.
2019: Service Expansion
Launched comprehensive training and development programmes to support continuous professional development.
Today: Market Leader
Serving 100+ organisations and families with integrated healthcare solutions across London.
Our Mission & Values
Our Mission
To deliver exceptional, CQC-regulated healthcare services and staffing solutions that genuinely enhance quality of life, strengthen organisational capacity, and prove that healthcare can be both professional and deeply human.
We believe healthcare done right starts with people who genuinely care.
Our Core Values
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Excellence We never compromise on quality. Every interaction reflects our commitment to excellence.
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Compassion We see people, not just cases. Every individual deserves dignity and respect.
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Integrity We're transparent, accountable, and always do what's right—even when it's harder.
What Makes IHcPro Different
Dual Expertise
We understand both sides—as a recruitment agency and care provider, delivering integrated solutions.
Proven Track Record
10+ years serving organisations through consistent, excellent outcomes.
Genuinely Person-Centred
We don't just follow protocols. We listen, adapt, and tailor every service to unique needs.
CQC Regulated
Full CQC regulation across all services. Your safety and quality are guaranteed.
CQC Registration & Compliance
IHcPro is regulated by the Care Quality Commission (CQC), the independent regulator of health and social care in England. This isn't just a badge on our website—it represents our commitment to meeting and exceeding the highest standards of quality, safety, and care.
We are regularly inspected to ensure we are Safe, Effective, Caring, Responsive, and Well-led.
View Our CQC Registration
CQC Standards We Meet
Safe
Rigorous safeguarding, risk management, and infection control
Effective
Evidence-based practice and outcomes measurement
Caring
Compassionate, person-centred care with dignity
Responsive
Flexible services tailored to individual needs
Well-Led
Clear vision, strong governance, and continuous improvement
Our Team
Behind every service, every decision, and every positive outcome is a team of dedicated healthcare professionals who genuinely care about making a difference.
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Sarah Johnson
Founder & Managing DirectorWith 15+ years in healthcare management, Sarah founded IHcPro to bridge the gap between talent and opportunity.
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Michael Chen
Head of Care ServicesMichael leads our care delivery team with a person-centred approach. His expertise in dementia care ensures high standards.
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Emma Williams
Head of RecruitmentEmma's passion is connecting talented healthcare professionals with meaningful opportunities. She ensures every placement is perfect.
Our Commitment to You
Continuous Improvement
We're never satisfied with "good enough." We constantly review, learn, and evolve our services.
Your Voice Matters
We actively seek feedback and listen to concerns. Your experience shapes how we develop.
Transparency & Accountability
We're open about our processes and standards. You deserve to know exactly what you're getting.
Long-Term Partnership
We're not just a service provider. We're your partner committed to your success and wellbeing.
Ready to Experience the IHcPro Difference?
Whether you're seeking care services or staffing solutions, we're here to help. Get in touch today for a no-obligation consultation.
