Skip links
About IHcPro

About IHcPro

For over a decade, we've been quietly revolutionising healthcare by putting genuine compassion at the heart of everything we do. We're not just another care provider—we're your trusted partner in delivering healthcare that actually makes a difference.

Our Story

IHcPro was born from a simple observation: healthcare organisations were struggling to find reliable, qualified staff, whilst talented professionals were struggling to find meaningful work. There was a gap—and we decided to fill it.

What started as a focused recruitment agency has evolved into something much bigger. Today, we're a comprehensive healthcare solutions provider operating as both a CQC-regulated recruitment agency and a CQC-regulated provider of domiciliary care services. This unique dual role allows us to understand both sides of the equation.

We don't just provide services. We build partnerships. We create outcomes. We change lives.

Our Mission & Values

Our Mission

To deliver exceptional, CQC-regulated healthcare services and staffing solutions that genuinely enhance quality of life, strengthen organisational capacity, and prove that healthcare can be both professional and deeply human.

We believe healthcare done right starts with people who genuinely care.

Our Core Values

  • Excellence We never compromise on quality. Every interaction reflects our commitment to excellence.
  • Compassion We see people, not just cases. Every individual deserves dignity and respect.
  • Integrity We're transparent, accountable, and always do what's right—even when it's harder.

What Makes IHcPro Different

Dual Expertise

We understand both sides—as a recruitment agency and care provider, delivering integrated solutions.

Proven Track Record

10+ years serving organisations through consistent, excellent outcomes.

Genuinely Person-Centred

We don't just follow protocols. We listen, adapt, and tailor every service to unique needs.

CQC Regulated

Full CQC regulation across all services. Your safety and quality are guaranteed.

CQC Registration & Compliance

IHcPro is regulated by the Care Quality Commission (CQC), the independent regulator of health and social care in England. This isn't just a badge on our website—it represents our commitment to meeting and exceeding the highest standards of quality, safety, and care.

We are regularly inspected to ensure we are Safe, Effective, Caring, Responsive, and Well-led.

View Our CQC Registration
CQC Standards We Meet
Safe Rigorous safeguarding, risk management, and infection control
Effective Evidence-based practice and outcomes measurement
Caring Compassionate, person-centred care with dignity
Responsive Flexible services tailored to individual needs
Well-Led Clear vision, strong governance, and continuous improvement

Our Commitment to You

Continuous Improvement

We're never satisfied with "good enough." We constantly review, learn, and evolve our services.

Your Voice Matters

We actively seek feedback and listen to concerns. Your experience shapes how we develop.

Transparency & Accountability

We're open about our processes and standards. You deserve to know exactly what you're getting.

Long-Term Partnership

We're not just a service provider. We're your partner committed to your success and wellbeing.

Ready to Experience the IHcPro Difference?

Whether you're seeking care services or staffing solutions, we're here to help. Get in touch today for a no-obligation consultation.