Archive for category: NHS News

Join us for an insightful lunch and learn session on 11 December, focusing on the Inpatients Care Coordination Solution (CCS), a key product available to NHS Federated Data Platform (FDP) users. 

Event highlights: 

• introduction to Inpatient CCS - discover how this product streamlines elective care with data insights
• product benefits - learn how it improves theatre utilisation, supports planning, enhances data quality oversight and validates waiting lists
• live demo - see Inpatient CCS in action
• future developments - get a sneak peek into upcoming features
• question and answer session

Don’t miss this opportunity to enhance your understanding of Inpatient CCS and its benefits for your NHS organisation.

This event is open to NHS colleagues only. Register now to secure your spot.

Planned configuration changes on the NHS Email Relay Service will start in early December, and are expected to complete by the end of 2024.

We advise organisations with a *.NHS.uk domain to:

• review your business continuity plans in advance to avoid potential mail flow problems. These problems could arise if your organisation has previously hard coded IP addresses into applications instead of using host names
• read the Relay Configuration knowledge base article on the NHSmail support site. This article has been updated with the latest information on the primary connection and configuration settings

If you have any issues, please contact helpdesk@nhs.net.

Acute, mental health, community and ambulance trusts are invited to complete the national EPR usability survey, which is open to clinicians and clinical support colleagues who use EPRs, until 20 December 2024. 

The survey results will help the NHS measure how effectively EPRs support people in their work. They will also enable NHS England to collate a national view of the factors impacting EPR usability to identify:  

• best practise by EPR and care setting to support improvement of user experience

• targeted funding to address ongoing EPR optimisation

More information is available:

• read our Chief Nursing Information Officer’s blog on why an EPR must be useful, useable and used to be a success
• download promotional resources from the EPR Support Hub (FutureNHS account required)

Care Identity Management release 6.5 has fixed an issue we recently discovered where some position assignments managed by Electronic Staff Record (ESR) were being deleted from Care Identity user profiles.

This issue was introduced with release 6.2 on 17 October 2024 and first identified on 24 October 2024.

The issue

Position assignments added in ESR were causing previous positions added in different organisations, also in ESR, to be removed.

Here is an example of the issue:

1. User A1 uses ESR to add position assignment P1 within organisation Y1.
2. User A2 uses Care Identity Management to add position assignment P2 within organisation Y1.
3. User A3 uses ESR to add position assignment P3 within organisation Y2.
4. This caused position assignment P1 to be deleted from organisation Y1.
5. Position assignment P2 in organisation Y1 is not affected.

The impact

We are assessing the full impact of this issue and which users were affected by it. We'll be contacting anyone we find to have been affected by it in the coming days.

If you know that you have been affected we would ask you to raise a ticket through the NHS Digital Customer Portal or to email ssd.nationalservicedesk@nhs.net

We apologise for this issue and any inconvenience it has caused in your organisation.

All acute, mental health, community and ambulance trusts are invited to participate in a new national EPR usability survey throughout this autumn.

Open to all staff who use them, the survey is designed to help the NHS measure and track how effectively its electronic patient record (EPR) systems support people in their work.

The online questionnaire takes around 8 minutes to complete and will remain open until Friday 20 December.

Further information and support resources (FutureNHS account required) are available to help trusts promote the survey