Webinar: Register with a GP surgery service – November 2023

More than a quarter of GP surgeries in England now offer the centrally-funded Register with a GP surgery service, which aims to make registration easier for both patients and GP surgery teams. More than 750,000 patients have used it so far, with more than 9 out of 10 being satisfied or very satisfied.

You’re invited to join our webinar on 21 November from midday to 1pm to hear more about the service and how you can make the most of it.

You can also read our feature article which explores why practice staff and digital transformation leads are championing the service.

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Webinar: Register with a GP surgery service – November 2023

More than a quarter of GP surgeries in England now offer the centrally-funded Register with a GP surgery service, which aims to make registration easier for both patients and GP surgery teams. More than 750,000 patients have used it so far, with more than 9 out of 10 being satisfied or very satisfied.

You’re invited to join our webinar on 21 November from midday to 1pm to hear more about the service and how you can make the most of it.

You can also read our feature article which explores why practice staff and digital transformation leads are championing the service.

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Webinar: NHS Spine Futures – December 2023

You’re invited to join our latest webinar about the NHS Spine on Tuesday 12 December from 10:30am to 11:30am, where we’ll give an update on the migration of Spine to the cloud and our future roadmap.

Suppliers from all areas of health and care are welcome. Those operating in primary care, secondary care social care, community care and mental health will find the webinar particularly relevant.

Find out more and register.

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Additional information for GP practice managers – November 2023

The Buying Catalogue provides a shop window to view and procure centrally-assured, clinical IT systems.

We’re inviting primary care professionals responsible for the procurement of IT solutions to provide feedback and help shape the functionality of the catalogue. This will help us make the Buying Catalogue more user-friendly and intuitive.

If you’re interested, please complete this short 5-min survey or contact us directly.

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For action: Time to switch on access to online GP records

Most GP practices have now enabled their patients online access to new (prospective) health information in GP records. This is a requirement of the latest GP contract.

If your practice hasn’t done this yet, you must take the following actions as soon as possible:

  • EMIS practices – sign up to the last remaining bulk enablement session by 15 November

  • TPP practices – follow this guidance to update your systems in 3 steps

Please note an ‘opt-in’ approach does not meet your contractual requirements. You should only withhold access if the person has opted out or if the person has been identified as at-risk for safeguarding reasons.

You can visit our website or contact our support team for more information or if you have any questions.

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For action: Time to switch on access to online GP records

Most GP practices have now enabled their patients online access to new (prospective) health information in GP records. This is a requirement of the latest GP contract.

If your practice hasn’t done this yet, you must take the following actions as soon as possible:

  • EMIS practices – sign up to the last remaining bulk enablement session by 15 November

  • TPP practices – follow this guidance to update your systems in 3 steps

Please note an ‘opt-in’ approach does not meet your contractual requirements. You should only withhold access if the person has opted out or if the person has been identified as at-risk for safeguarding reasons.

You can visit our website or contact our support team for more information or if you have any questions.

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Recording of the series 9 smartcard tech event (9 November 2023)

On 9 November 2023 we held an online event about the technical implementation of series 9 smartcards and the software required to use the new cards.

Here is a recording of the event, including subtitles.

 

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Change to handling of scanned Lloyd George paper records

You are now allowed to securely destroy Lloyd George paper record envelopes, along with their contents, once they have been scanned and electronically stored in line with national standards. As data controllers of Lloyd George records, it is your responsibility to approve the destruction of these records and ensure it is done correctly.

You can read the guidance on digitising GP records (FutureNHS login required) for more information.

If you have any questions, you can contact our national team running the digitisation programme.

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Identity and Access Management roadshow November 2023

Thank you to the 600+ attendees who attended our November roadshow on 7 November 2003.

Here is a recording of the webinar, including subtitles.

You can also download a copy of the slides from the event.

Care Identity Service website

https://digital.nhs.uk/services/care-identity-service/latest-news

Our website includes:

  • latest releases
  • news and events
  • guidance on all services and software, tailored to different user groups

Registration Authority newsletter

All RA managers get this, and it is also published on our news page.

NHS England customer portal

https://www.support.digitalservices.nhs.uk/csm

Use the customer portal to report incidents and raise requests:

ESR service desk

https://digital.nhs.uk/services/care-identity-service/registration-authority-users/registration-authority-help/links-to-related-services

Use the ESR service desk to report incidents and raise requests specific to ESR.

Identity Agent Slack

https://join.slack.com/t/identityagent/shared_invite/zt-25m69u6gg-m0VLH_WDjkF1gRcwS9IbIw (link expires on 17 November 2023)

This Slack channel provides:

  • Care Identity Service announcements
  • release information
  • news and events
  • questions and answers from the IAM community
  • early insight to IAM-related problems

National RA team (Microsoft Teams)

https://teams.microsoft.com/l/team/19%3af1f1e0b169df47e0ad0e98f4b0a45f7f%40thread.tacv2/conversations?groupId=f836b9b1-eb5b-44c6-adba-e3128fcd641f&tenantId=37c354b2-85b0-47f5-b222-07b48d774ee3

This Teams channel provides:

  • Care Identity Service announcements
  • release information
  • news and events
  • questions and answers from the IAM community
  • early insight to IAM-related problems

NHS Networks

https://www.networks.nhs.uk/groups/registration-authority-community/

Discussions by RAs for RAs, including:

  • help and answers from the RA community
  • early insight to issues affecting RA roles

Care Identity Management feedback portal

https://portal.productboard.com/y4ncfqo7w6ksv8qymlimwhn6/tabs/37-cim

Feedback about what’s on the service, and ideas for the future.

CIM Feature Focus

The product and development team share the latest information about releases and get feedback from users at an early stage.

Look out for announcements on our news page.

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Drop-in sessions – unlocking smartcards in Care Identity Management

Care Identity Management (CIM) is replacing the Care Identity Service application. On 28 March 2024 users will no longer be able to access the old application. This means that all users of the Care Identity Service application must migrate to Care Identity Management before that date.

Unlockers (local smartcard administrators) can complete their full role in Care Identity Management and should be using the service now.

Web guidance

If you prefer written guidance, it is available here on our website.

Drop in sessions for unlockers

This is a drop-in session aimed at unlockers (local smartcard administrators). You are welcome to attend any or all sessions, and share with your colleagues.

Agenda:

  • Introducing Care Identity Management
  • How to reset smartcard passcodes in CIM
  • How to renew smartcard certificates that are due to expire in CIM
  • Self-service smartcard unlock
  • Questions about the service

Session schedule

There are different meeting links for each day.

Thursday 9 November
12:00 - 12:30
Microsoft Teams meeting
Join on your computer, mobile app or room device
Click here to join the meeting

Tuesday 14 November
12:00 - 12:30
Microsoft Teams meeting
Join on your computer, mobile app or room device
Click here to join the meeting

Thursday 16 November
12:00 - 12:30
Microsoft Teams meeting
Join on your computer, mobile app or room device
Click here to join the meeting

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