Closure of the COVID Pass service

The NHS COVID Pass service will close on Monday 4 December and be unavailable to patients after this date.

There are no longer any domestic requirements to demonstrate vaccination status, and no countries require proof of COVID-19 vaccination as a condition of entry.

You may see an increase in the number of people asking about their COVID-19 vaccination information. Most patients can see this information in their GP health record in the NHS App, but please remind patients that the COVID Pass is no longer needed. 

The NHS App continues to provide a simple and secure way for people to access a range of NHS services. Please use  the NHS App toolkit to help promote it to your patients.

You can contact our team if you have any questions.

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Redesign of the NHS App

The NHS App has been redesigned to make it more intuitive and simpler for patients to find and access services.   

Over the next few weeks, patients will be prompted to update their NHS App. They will see an updated home page, simpler structure, and easier-to-understand language within the NHS App.   We’re hoping to start the roll out before Christmas.

Some services have moved within the NHS App, but all the services patients need are still available.   

Download the colleague pack to find out what's changing and how you can support patients. 

You can contact our team if you have any questions.

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