Emergency registration has ended

Emergency registration allowed Registration Authorities to verify someone’s identity using video calls.

This was put in place when face-to-face identity checks were not possible during the COVID-19 pandemic. It ended on Wednesday 31 May 2023.

There are now 3 ways to verify an identity:

  • Electronic Staff Record (ESR) - if your organisation has the RA workbench enabled
  • Apply for Care ID
  • an in-person, face-to-face appointment