This guidance refers to the use of video calls and scans to verify a persons’ identity.
The Control of Patient Information (COPI notice), on which this emergency guidance was based, ended on 30 September 2022. The guidance date was extended whilst the ‘Apply for Care ID service’ was deployed.
Find out more about the Apply for Care ID service.
If you have a Sponsor, RA Agent or RA Manager role you should be able to access the Apply for Care ID service and start using the service now.
From 1 April 2023 the only acceptable means of verifying a user’s identity will be:
- via the ESR to CIS Interface
- via a face-to-face appointment
- using the self-service Apply for Care ID service
It's only these 3 services that provide a high confidence in the identity created, which is a requirement from the Government, to access national clinical information and data systems.
If you have any queries about this, contact iamplatforms@nhs.net