Case study: Ensuring new technology improves primary care access

Swan Medical Centre in Birmingham needed to meet rising demand and improve efficiency. They introduced an online consultation system to help manage triage and develop more efficient communications between patients and the practice team. However, the online consultation system has delivered many more benefits than they expected. Read their story.  

 

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For information: NHSmail user account management changes

NHSmail made changes to user account management periods on 1 December 2022 following consultation. 

The ‘active’ and ‘inactive’ periods for unused accounts are being reduced from 90 to 30 days. There was no change to application accounts, shared, resource mailboxes or the forensic process. 

For further information on this change please visit the NHSmail support site pages. 

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For information: New Apply for Care ID service verifies identity remotely

Apply for Care ID is a simple and secure ID application enabling health and care staff, including students, to verify their identity to access national clinical information systems and data. The app is remotely accessible anytime and provides a time saving alternative to face-to-face registrations. Find out more about the service.

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For information: ODS codes for surgical hubs

Unique Organisation Data Service (ODS) codes have been given to 89 ‘Elective Surgical Hubs’ across England. These hubs describe NHS trust operational units that carry out planned care surgery only and have fully ring-fenced facilities and staffing.  

Activity at Elective Surgical Hubs needs to be identified separately from the rest of the trust’s activity at site-level. This is to measure impact and performance. The hubs are searchable by name in the ODS Portal and via the ODS API.  

You can contact Julie.renfrew@nhs.net for more information. 

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For information: Tech Innovation Framework early adopters

As part of the Tech Innovation Framework, GP practices are invited to become early adopters of cloud-based clinical IT systems to help ensure they meet the needs of primary care settings.  

The Early Adopters programme is asking for Integrated Care Boards to share this opportunity with any practices who may wish to take part. Funding and support are available. Practices can express interest directly by contacting gpit.techinnovation@nhs.net.  

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For information: Make sure you’re prepared for cyber threats

Following recent cyber security attacks, the threat to health and social care remains high. It is essential that you and your suppliers comply with the latest mitigation guidance and supply chain assessment guidance from the National Cyber Security Centre.  

Additionally, you should ensure your local teams are following guidance on strengthening cyber security resilience in response to the situation in Ukraine, and know what actions to take during a heightened cybersecurity threat. 

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For information: Cloud support clinics

If you require support with cloud migration, you can talk to a cloud specialist about a range of topics including cloud architecture and application, governance, security and project management, and scoping. Book your 30-minute session.  

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